Shipping & Returns
ONCE YOUR ORDER IS PLACED. Please Allow 7-15 business days until your order has shipped.
Orders are Shipped on the following Days: Monday, Wednesdays, & Fridays.
All orders must be placed within the website. We do not offer add-ons via email, DM or text. Communications via DM on social media or by text will not be answered unless an affiliate of HAUSOFQUARTZ has explicitly requested such communications.
HAUSOFQUARTZ and its affiliates are not responsible for what happens to you when you use any of the products purchased through this site. Results may vary and we make no guarantees. Magic is not a substitute for medical or mental health care. In accordance with certain laws, please be advised that magic is for entertainment purposes only.
Due to the nature of the products we do not accept returns and do not offer exchanges. ALL SALES ARE FINAL and non-refundable, which includes the sales/purchases of readings and consultations. If you schedule and must reschedule, please send an email to [email protected] as soon as possible. If you schedule and do not wish to have the reading or consultation, you forfeit the purchase and money spent becomes a donation.
If a package is ruined, lost, stolen, damaged, or if it mysteriously vanishes into thin air en route to you, please contact USPS and file a claim.